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When it comes to improving any aspect of an organization, data is king. It’s how the workforce measures growth, sales, KPIs, and data also helps companies identify where adjustments may be needed. Generally speaking: the more data an organization gathers over time, changes made based on that data will be positively correlated with the organization's overall success.
Meeting Feedback Score
Meetings, no matter how succinctly run, seem to universally fatigue even the most seasoned professionals – even more so now that so many are run either completely virtually or as hybrid meetings. Decisions Meeting Software wanted to create a system for anyone who attends Teams meetings to anonymously rate them. Enter the Meeting Feedback Score: a simple and ongoing way to track the effectiveness of any Teams meeting you attend or lead.
And don’t worry if you aren’t a licensed Decisions user (yet). You can still rate your Teams' meetings (the process is pretty similar)!
And, you probably already know this, but you would add it here at the top of your Teams channel (where the (+) symbol is, after "Tasks" in this screengrab, far right):
Pretty simple, right? Now, you can rate any meeting within the Microsoft Teams tenant, just by posting the Meeting Feedback Score box in the meeting chat. Your feedback prompt will look like so:
You can score the meeting's effectiveness:
And after your teams' anonymous votes are in, all attendees can view the cumulative score:
Hopefully, it's a high one!
This isn’t Decisions first quest for data-driven meeting improvement. First, Decisions rolled out its proprietary Meeting Engagement Score, a one-of-a-kind algorithm that evaluates meeting preparation and agenda quality. For example, your score is raised when participants look at the agenda in advance and interact with agenda items, or when agenda items have sufficient details and enough allotted time for appropriate discussion. As your engagement score grows higher, you’ll start to see more discussion, greater insights, and better decisions. Based on behavioral science, the Meeting Engagement Score enables a team to know how well they prepared.
But understanding how well a team prepared for a meeting can only get you so far. Decisions saw that to holistically improve meetings, the meeting itself must be rated. And so, the Meeting Feedback Score was born. Now, along with the Meeting Engagement Score, the Meeting Feedback Score can offer new insights into how your team prepared, engaged, and felt about the meeting itself. The Feedback Score tells the team leaders about the heartbeat of the meeting – whether strong or weak. Positively trending scores from both your Meeting Engagement Score and your Meeting Feedback Score typically mean the meeting culture at your organization is improving.
Bad meeting culture at an organization is a drain on resources and employees. Bad meeting culture can be defined as a culture where meetings are held, but the meetings aren’t productive, inclusive, collaborative, or efficient. Meetings that have these shortcomings can cost organizations big time – they can be a source of workplace dissatisfaction, alienate employees, interrupt employees’ solo workflow, and lower morale. All of this drains labor costs - both the lost time that employees spend absent-minded in the inefficient meeting and the time it takes them to mentally recover from a frustrating meeting to readjust back into their workflow.
Take inclusivity for example. As your organization rates its meetings, those who may not typically feel like they have a voice will be able to offer critical feedback to team leaders. All of a sudden, more of your employees identify as part of the team. As meetings improve, the likeliness of costly turnover decreases and employee morale will increase. This can result in better job performance – just by ensuring everyone is heard.
How do you currently manage your meetings?
Check out a few of our most popular blog posts below and download your FREE trial of Decisions, a revolutionary meeting management software that integrates seamlessly into Microsoft 365 and Teams, allows you to build an agenda, automatically sync meeting minutes, assign tasks and so much more!